Information to know before starting
Step 1: Check Syntec Network Settings
Before troubleshooting, it's essential to understand how the Syntec controller is currently set up. Follow the steps below to locate the network configuration.
1. Access the Windows Interface on the Syntec Controller
Press the black button located under the monitor.
This will switch from the Syntec interface to the Windows interface.
2. Reveal the Windows Taskbar
Move your mouse near the bottom edge of the screen.
You may need to hover or click to make the hidden taskbar appear.
3. Close the Blank Task Window
Right-click the blank task that appears in the taskbar.
Select Close to clear the screen.
4. Open the CNCmon Application
Once the blank task is closed, the Windows desktop should now be visible.
Locate the CNCmon icon on the desktop.
Right-click the icon and select Open.
If prompted with “Application already running”, click OK.
5. Open Network Settings
When the Syntec software loads.
Press F6 Parameter
Then press >>Next Page
Select F3 Network Set
6. Record Network Information
Take note of the IP address, PC Name and Dir Name shown on this page.